The terms behind your SalesTalk account.
1. Acceptance of Terms
By accessing or using the SalesTalk platform, website, or any associated services available at salestalk.asia (collectively, "the Service"), you agree to be legally bound by these Terms of Use ("Terms"). Please read these Terms carefully before using the Service.
If you do not agree to these Terms, you must not access or use the Service. By continuing to use the Service, you confirm that you are at least eighteen (18) years of age, have the legal capacity to enter into a binding agreement, and accept these Terms in full.
2. Description of Service
SalesTalk is a Telegram-based Customer Relationship Management (CRM) platform that enables businesses and individuals to manage customer interactions, sales pipelines, and communications through the Telegram messaging application.
The Service is provided on a subscription basis and is accessible to registered users upon payment of the applicable subscription fee, following a fourteen (14) day free trial period as described in Section 5.
SalesTalk reserves the right to modify, enhance, or discontinue any feature or aspect of the Service at any time, with reasonable notice to subscribers where such changes materially affect the use of the Service.
3. User Accounts & Registration
To access the Service, you must register for an account by providing accurate, current, and complete information. You agree to keep your account information up to date at all times.
You are solely responsible for:
- Maintaining the confidentiality of your account credentials, including your password
- All activity that occurs under your account
- Notifying SalesTalk immediately at hello@salestalk.asia if you suspect any unauthorised access to or use of your account
SalesTalk shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
4. Subscription Plans & Pricing
SalesTalk offers the following subscription plans, billed on a monthly basis:
- Starter — Free. Basic access to the Service with limited features.
- Solo — RM 49.00 per month. Designed for individual users.
- Growth — RM 179.00 per month. Suitable for growing businesses requiring expanded features and capacity.
- Teams — RM 499.00 per month. Supports up to twenty (20) users.
- Scale — RM 999.00 per month. Supports up to fifty (50) users.
- Custom — Pricing upon request. For enterprises and large organisations with specific requirements. Please contact hello@salestalk.asia for a tailored proposal.
All prices are stated in Ringgit Malaysia (RM) and are inclusive of any applicable taxes unless otherwise stated. SalesTalk reserves the right to revise pricing at any time, with at least thirty (30) days written notice to existing subscribers prior to any change taking effect.
5. Free Trial
New users are entitled to a fourteen (14) day free trial upon registration. During the free trial period, you will have access to the features of your selected plan at no charge.
At the end of the free trial period, your subscription will automatically convert to a paid plan and you will be charged the applicable monthly fee unless you cancel your subscription before the trial period expires.
The free trial is available once per user and per organisation. SalesTalk reserves the right to modify or withdraw the free trial offer at any time.
6. Billing & Payment
Subscription fees are billed monthly in advance on the date your paid subscription commences. Payment is due at the beginning of each billing cycle.
You authorise SalesTalk to charge your designated payment method for all applicable subscription fees. It is your responsibility to ensure that your payment details are accurate and that sufficient funds are available.
In the event of a failed payment, SalesTalk reserves the right to suspend or restrict access to your account until outstanding amounts are settled. SalesTalk will make reasonable attempts to notify you of any payment failure.
7. Refund Policy
As SalesTalk provides a fourteen (14) day free trial prior to any charge being made, all subscription payments are non-refundable once the trial period has ended and a paid subscription has been activated.
Users are strongly encouraged to make full use of the free trial period to evaluate the Service before committing to a paid plan. By proceeding with a paid subscription following the free trial, you acknowledge that you have had sufficient opportunity to assess the Service and agree that no refund shall be due.
In exceptional circumstances, refund requests may be considered at the sole discretion of SalesTalk. To submit a request, contact hello@salestalk.asia with your account details and the reason for your request.
8. Cancellation
You may cancel your subscription at any time by contacting hello@salestalk.asia or through the account management settings within the Service. Cancellation will take effect at the end of the current billing cycle, and you will continue to have access to the Service until that date.
SalesTalk does not provide partial refunds or credits for unused portions of a billing cycle upon cancellation.
9. Acceptable Use Policy
By using the Service, you agree not to:
- Use the Service for any unlawful, fraudulent, or malicious purpose
- Transmit or store any content that is defamatory, offensive, obscene, or otherwise objectionable
- Attempt to gain unauthorised access to any part of the Service, its systems, or the accounts of other users
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
- Resell, sublicense, or commercially exploit the Service without the prior written consent of SalesTalk
- Use the Service to transmit unsolicited commercial communications (spam) or engage in any form of harassment
- Upload or introduce any virus, malware, or malicious code into the Service
- Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure
SalesTalk reserves the right to suspend or terminate your account immediately and without notice if you are found to be in breach of this Acceptable Use Policy.
10. Intellectual Property
All content, features, functionality, code, design, branding, trademarks, and materials forming part of the Service are the exclusive intellectual property of SalesTalk and are protected under applicable intellectual property laws.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own internal business purposes in accordance with these Terms. This licence does not constitute a transfer of ownership and you shall acquire no ownership rights in the Service or any part thereof.
You may not copy, reproduce, distribute, modify, create derivative works from, or exploit any part of the Service without the prior written consent of SalesTalk.
11. Data & Privacy
SalesTalk is committed to protecting your personal data. By using the Service, you acknowledge and agree that SalesTalk may collect, store, and process personal data in connection with the provision of the Service, in accordance with our Privacy Policy available at salestalk.asia.
You are responsible for ensuring that any data you input, upload, or process through the Service — including data relating to your own customers and contacts — is handled in compliance with all applicable data protection and privacy laws in your jurisdiction.
SalesTalk implements reasonable technical and organisational security measures to protect data processed through the Service. However, no system is completely secure and SalesTalk cannot guarantee the absolute security of your data.
12. Service Availability
SalesTalk endeavours to maintain reliable and continuous access to the Service, however we do not guarantee uninterrupted or error-free operation. The Service may be subject to planned or unplanned downtime for maintenance, updates, or reasons beyond our control.
SalesTalk shall not be liable for any loss or inconvenience arising from temporary unavailability of the Service. We will make reasonable efforts to notify users of planned maintenance in advance.
13. Limitation of Liability
To the fullest extent permitted by applicable law, SalesTalk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or business interruption, arising out of or in connection with your use of or inability to use the Service.
In no event shall SalesTalk's total cumulative liability to you for any claims arising under or in connection with these Terms exceed the total subscription fees paid by you to SalesTalk in the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.
14. Termination
SalesTalk reserves the right to suspend or terminate your access to the Service at any time and without prior notice if:
- You breach any provision of these Terms
- Your use of the Service poses a risk to SalesTalk, its infrastructure, or other users
- You fail to make payment of any applicable subscription fees
- SalesTalk is required to do so by law or regulatory authority
Upon termination, your right to access and use the Service will cease immediately. SalesTalk may, but is not obligated to, provide you with a copy of your data upon written request made within fourteen (14) days of termination.
15. Modifications to These Terms
SalesTalk reserves the right to amend or update these Terms at any time. Where changes are material, SalesTalk will provide at least fourteen (14) days notice via email or a prominent notice on the website prior to the changes taking effect.
Your continued use of the Service following the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must discontinue use of the Service before the changes take effect.
16. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Malaysia.
SalesTalk encourages users to contact us at hello@salestalk.asia in the first instance to resolve any concerns or disputes informally before pursuing formal legal remedies.
17. Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Service, please contact us at:
- SalesTalk
- Website: salestalk.asia
- Email: hello@salestalk.asia